ABOUT ORDERING

To order online, all you have to do is pick next to what you want and that item will show up on our shopping basket screen. Then you just select

and you are taken back to the page you were just in. Each time you pick the item is added to the shopping basket. If you want to cancel anything or order more than one of an item, just alter the quantities on the shopping basket screen and pick

When you are ready, pick  and fill in your details.

or email sales@kasbaz.co.uk (but please do not send credit card details by email)

If you have trouble choosing or want some extra information, please get in touch. We are here to help and to make shopping from home as easy as possible. We take Mastercard and Visa.

Postage and Packing

UK orders cost UK £4.75. This is per order, not per item. Where goods are being sent to more than one address, the cost is UK £4.75 for each.

Overseas (Including Eire and the Channel Islands) please email for a quotation. Overseas carriage is charged at cost plus a UK £2 administration fee. Note that the carriage charge shown on your web site order is for the UK. Overseas orders will be adjusted at dispatch for carriage charges as above after agreement with the customer.

Delivery

We aim to have all items in stock and your order should be with you within 21 days (UK). We will let you know of unforeseen delays. If you need your order urgently, please contact us for stock situation. There may be an extra charge for express delivery.

Returns

If you are not happy with your order, please return it to us within 14 days for an exchange or refund (this does not affect your statutory rights). Please obtain proof of posting and don't forget to include your address so we know who it's from. Note that we will only refund postage if the item is faulty or the delivery incorrect.

Safety

Any toys on our website comply with EC safety regulations which cover such things as paint toxicity and choking hazard.

Trade Descriptions Act

Every care has been taken to ensure that information on this site is correct. Many of our products are hand made and may therefore vary slightly in size, design or colour. There may be variations between the illustrations and the item supplied. Kasbaz reserves the right to alter prices should the need arise.

Data Protection

We do not pass on customer data to any 3rd parties.

Gift Wrapping

We can gift wrap and despatch your presents for you at a cost of UK £2.50 per item. If you order by post, you can enclose gift tags if you wish.